September 22, 2009

Considering an HP laptop? Think again

Filed under: Customer grievances,DesiPundit,gurgaon,personal — Twilight Fairy @ 4:30 pm
Once upon a time, I purchased a fancy laptop from HP. And my life was never the same again in a rather unpleasant way, starting, the moment I parted with 65K of my hard earned money. This is the sordid saga of my tryst with HP. Read on, especially if you have ever so much as even dreamt of starting a consumer relationship with HP. My problems with HP started when I purchased a laptop from them 3+ years back in July 2006. It has been only a nightmare which refuses to get over. I would appreciate all the help I can get, in sharing this sorry tale with ppl who matter, in HP or out of it and planning to “purchase” HP.

Right from that time in July 2006, when I was given a different config than what was paid for (I was told by the person – Mr. Chandan – who took my order on the net/phone, that I would get a headset with mike along with the laptop, but got “earbuds” instead), TO the time I had to run after HP for first taking payment from me for extended warranty and then for more weeks for sharing with me my care pack warranty details (even though the money had been withdrawn from my bank account for weeks & no one reverted to my correspondence!), TO the time when I had to get my notebook’s problems actually rectified (which has been the worst experience which has still not gotten over) — it has just been a nightmare I would rather wake up from than have to deal with HP ever again.

Over time, my HP laptop predictably developed a lot of problems. The DVD drive would not read any media in spite of cleaning several times (forget burning any media), the card reader did not work, the fan had just stopped working, the laptop would get so heated up that one could fry an egg on it. And the worst was that it would just shut down without me powering it off! I was still trying to make do when one fine day, the display on the LCD just blanked out and I had to eventually get over the rightly founded apprehension of interacting with HP customer care and approach them once more. For getting repairs done, (this started in Jan 2009), I first had a brush with MM9′s service centre’s bad customer service to whom I had submitted my laptop for all the above mentioned problems. MM9 first returned the laptop saying that they had cleaned & dusted up everything and that now it was all ok. When I verified it, it was certainly not so! I have no idea how they could even try passing something off as OK when it was clearly NOT. Then they admitted that some parts were indeed not functioning and ordered those parts and told me to wait. I waited for a whole of 3 months and nothing happened at all. Then I wrote to Customer care and I was told by a Ms. Shivani Gogna, to go through the entire process once AGAIN with RT outsourcing since MM9′s contract for servicing personal laptops had expired by Mar’09! The lack of transition processes within HP itself, is not even something I would dwell upon compared to the problems they introduced in my life later.

As told to me, I submitted my laptop at the RT outsourcing service centre for fixing of the problems.  Ms. Gogna assigned someone called Mr. Harjinder Singh, for handling the tech related issues. In spite of there being people assigned for a simple job, the incompetent staff at RT outsourcing went ahead and formatted my laptop HDD without even informing me, leave alone doing it WITH MY PERMISSION! I am appalled at the way HP treats its customers. I was told to take a backup and submit the laptop. I took a backup of my “personal data”. However no one told me that my HDD wd be formatted and no one even asked me once whether they shd indeed proceed. This is not only standard protocol but basic common sense! Before submitting my laptop when I had shown reluctance in giving my HDD along with it, I was told by Mr. Gopal Singh, who heads RT outsourcing, that any installation or removal of software will happen only with my permission. The same protocol had been confirmed later by a Mr Jitender Das, who is Mr. Harjinder’s boss. However as can be seen no one bothered to contact the customer in this case at all! All the software, the settings, the tweaking, and a lot of licensed software for which I do not have installers anymore since they were taken from the internet via “free for a day” kind of schemes – are all gone. Such softwares are free only for a limited time and are paid softwares after that. If I add up the actual costs of these softwares that I got for free in such schemes, they would come close to the cost of the laptop itself!
To add insult to the injury, the staff at RT outsourcing, specifically a Mr. Deepak Jain (In charge – Bench operation) had the audacity to misbehave with me! Not only did he behave rudely on phone when I tried finding the status of my submitted laptop, he totally insulted me personally later when I went to the service centre to collect the laptop. After my HDD got unceremoniously formatted and I complained about it, amongst other misbehaviour, he had the audacity to say “tum ro kyon rahe ho!!” (“why are you crying” – a very crude way of describing “complaining”). I am shocked at their way to talk to a customer who’s rightfully complaining of what stupidity has been done at the hands of the incompetent staff. Is complaining equivalent to crying? He also made exasperated faces at me all this while! I can not even describe how stunned I am to see this kind of customer service. Not only this, he tried imposing his imagination (lies) on me by saying that I had “been told” that the HDD would be formatted. Later he had to eat his own words when he checked the mail that was sent to me by RT outsourcing which did not even use the word “format” anywhere in the content and which certainly did not indicate that my machine would be formatted, let alone my approval on it. Even after this he kept arguing with me that “taking backup” means “formatting of hdd”. It definitely seems HP has employed illiterate idiotic ppl as customer care front desk staff who care 2 hoots about customers & a decent service they are supposed to offer.
I am an engineer myself and I KNOW that formatting of the HDD was not even required to begin with considering the components that were changed. The change of card reader meant changing the motherboard. HOWEVER that does NOT require a formatting of the Hard disk. Verbally their engineer  Neeraj, who formatted the disk told me that he did it because he was unable to install the device drivers of the card reader! He then “supposed” that this was due to presence of a virus. In order to remove the virus from my HDD, he formatted it. Clearly HP’s incompetent staff has never heard of anti virus software. Nor do they know the words “processes”, “permissions”, “customer”.
When I followed it up in mails, Mr. Gopal singh had the audacity to send me a scanned copy of the “service call report” which stated that in case of HDD failure, the HDD “may require” a format. However he forgot that not only was there NO HDD failure and instead it was his staffs incompetency which led to the format, but most importantly, there were no signatures of mine on that scrap that he scanned!
Apart from all the extreme harassment at RT outsourcing, & the formatting of my HDD for no technical reason & without permission, they not only had never bothered to fix all the technical faults, they even introduced new ones of their own. The DVD burner which was replaced made so much noise that it was impossible not to notice it before saying that it works fine. Even the replaced parts are not tested & verified for their smooth functioning. Somebody in fact damaged my Altec Lansing Speakers which were possibly the best attribute of this model of the laptop. It’s amazing to note that they do not bother to run a check to see if everything is functioning fine before they handover the laptop!
I had to continuously follow this up, and get the speakers changed. After this ordeal I installed some of the software on to the now formatted drive. Somehow the drivers of my camera did not work at all on this disk anymore. HP took my laptop again and tried to rectify this by running some registry cleaners. However they were not successful in doing that. Ultimately they resorted to the only thing that they are capable of doing – formatting the hard disk. So another formatted HDD was fitted into my laptop on which once more I had to toil to install everything.
After this got done, I realised that some incompetent person at HP had damaged my laptop panel and then tried to do a botched job of hiding it by sticking the broken piece with feviquick! (I’ll upload pictures of this later, I have them with me). Once I got this panel changed their staff just vanished from my life as if the problems had finished!
During this entire ordeal, I followed up this matter with HP (Mr Harjinder Singh & Ms. Shivani Gogna to begin with) and asked them to communicate the following in written:
1. The technical reason behind the formatting of my laptop HDD (in written) stating why was it even required.
2. The action that has been taken against the person who authorised formatting of my HDD.
3. The action that has been taken against Mr. Deepak who misbehaved with me.
4. A response to how they are going to procure the software that I do not have installers for. The list had already been shared with them in writing.
5. The reason why no one even BOTHERED to test the DVD drive given to me. Surely with so much noise that it made, no one in his/her right mind would call it new. Action against the person who verified its OK status.
6. Action/compensation that HP is going to take/give resp. about all the inconvenience I have suffered so far at the hands of its staff, including loss of data, harassment and unavailability of my laptop causing me further professional loss.
Till date I have not received any response from them in writing. What I have got over the phone after my follow up ONLY, is that they will get back to me & that the person who misbehaved would be given a notice. They have expressed their inability to do anything about the other points. I have still not been told the technical reason for the formatting of my Hard disk in writing. I would like to know what HP can do for my loss and I would like HP to take the strictest action possible against not only the person who did not have the insight to inform me or ASK me first but also Mr. Deepak Jain, whose idea of customer service means first causing damage to customer’s equipment & then insulting the customer! Mr. Harjinder & Ms. Shivani Gogna do not believe in the written word. They in fact had conf calls with me and even went to the extent of talking about me as if I wasnt there “If she wants it in written, give it in written Harjinder” is what Ms. Shivani Gogna told Mr. Harjinder, a style I find quite offending & unprofessional. However in spite of this I have never received any correspondence about above mentioned matters.
After raising a lot of hell with these incompetent and unprofessional people, Mr. Jitender Das was roped in. He took care of the hardware aspect and then disappeared. I called him multiple times and EACH time I was told by him that he’ll get back to me, that he was in a meeting, that he would call me that very evening. I had even told him that I am already facing another problem in my machine! Yet it has been 2 months to those reminders of mine as well. In the interim I had also happened to talk to a Customer care representative called Mr. Shekhar, when my technical problems had not been rectified & the laptop had been returned full of problems. I had then narrated the whole saga to him (arnd May’09) and he told me that I would be given extended warranty free of cost. After this he completely disappeared. When I followed up again and again and managed to get in touch with him again after 4 months, he said that the matter had already been closed because his staff said all problems are ok!! I had to remind him that he is the customer care in charge, not the staff care in charge and it is highly unprofessional of him to let his “staff” decide whether my problem has been solved or not! Clearly HP hasn’t taught even their customer care ppl that one needs to ask the CUSTOMER whether the problem is ok and NOT the staff! All this in spite of the fact that he said he’ll get back to me with extended warranty! This time also I clearly told him that my machine has developed further problems. At times it doesnt start up at all. The light just goes on and off. If it does start its CMOS settings get reset each time. Obviously even technical faults in the machine are of no concern to HP. Both Mr Jitender Das & Mr. Shekhar from Customer Care, have not bothered to get back to me about anything. During this process I had even written to Ms. Neelam Dhawan, MD, HP India, and as expected I never received any response.
The last I heard from Ms. Shivani Gogna was in April while the last I heard from Mr. Harjinder singh was on 5th May. After that Mr. Jitender was the sole contact who vanished after early August and never got back in touch. The last I spoke to Mr. Shekar was 2.5 weeks back when he told me that he’ll get back to me in a week. Clearly the extra weeks has been no use to him except for perhaps formulating what seems to be clearly HP’s strategy to avoid the customer till their warranty runs out – in my case it finishes on 28th September’09.
Forget basic etiquette from HP customer care, if you buy a laptop from them, beware – you would be running after them for the rest of your life, till your warranty runs out. I will never EVER buy an HP product ever again and advise you to do the same if you want some sanity left in your life.
UPDATE:
I have just been told by some internal sources at HP that my case has been marked “closed” in June and that my response has been written as “completely satisfied”. It’s appalling to see that HP is indulging in not only unethical but ILLEGAL activities by fabricating customer responses and closing issues of their own will! Least surprisingly, I am unable to log in another complaint from their site as I am getting an error in their scripts (tho I tried different browsers)


July 20, 2009

Chasing the total solar eclipse!

Filed under: DesiPundit,personal,photography — Twilight Fairy @ 10:50 pm

Ahoy! All ye amateur/professional astronomers and photographers! Unless you live under a rock you might know that we are about to witness a total solar eclipse on 22nd July. This eclipse is one of its kinds since a total solar eclipse is a rare occurance and the next one in India happens many years later (in north of Kashmir). So if you want to catch the action live in India, now is the time. I’ll be travelling to Bhopal to try and capture this celestial event and more so, to witness one of nature’s finest marvels.

Here’s some useful info about the eclipse:

How to shoot an eclipse, the same article also has details about the safety precautions to be taken for the eyes. Here’s the BEST India related eclipse data sheet I could find. It has a lot of data with complete timings of the umbra, penumbra etc.

If you are on twitter, you can see all india related solar eclipse tweets by visiting this.
If you are tweeting your thoughts about the eclipse on twitter, pls use the hashtag #tse22

Enjoy and safe viewing! I hope to get some good shots.


June 27, 2009

Delhi’s queer pride parade 2009

Filed under: humanity,social — Twilight Fairy @ 7:35 pm

Last year I had posted about the First ever Delhi queer pride parade event. This year they are back again! As always, the event is open to straight people as well.

For us as Delhi’s bloggers here’s what we can do:
1. Support Delhi’s LGBT people. From the moral police stopping the screening of films like “Fire” we come down to supporting LGBT’s in the open.
2. Blog about it and spread awareness about it.
3. This would be a very interesting photo-op in every sense, from the documentation of this event to photographing it artistically, what with rainbow coloured masks.

A similar march will take place in Kolkata Sunday and in Sri Lanka too.

The agenda as mentioned on their blog is here:

We assemble at Barakhamaba Road at 5 pm and the march will start at 5.30 pm. We should reach Jantar Mantar at around 7.30 pm – where we have organised some space for people to come up and say a few words or sing or shout slogans! Everyone is welcome!

Why Queer pride parade?

Today in India, lesbian, gay, bisexual, transgender and intersex (LGBTI) people face violence and discrimination from different quarters. Here are some examples of our daily oppression:

· Lesbians are subject to violence, forced into marriage and even driven to commit suicide by their families.

· Gay men are blackmailed by organized scandals that often involve the police.

· Hijras are routinely arrested and raped by the police.

· Same sex couples who have lived together for years cannot buy a house together or will their property to each other or even adopt a child as a couple if they wish.

· LGBTI people are constantly mocked, demeaned and denied their basic human rights of self-expression.

All this is happening because Section 377 of the Indian Penal Code treats LGBTI people as criminals. It has been used to arrest, prosecute, terrorize and blackmail sexual minorities. It has strengthened the already existing stereotypes, hatred and abuse in homes, schools, workplaces and streets, forcing millions of LGBTI people to live in fear and silence at tragic cost to themselves and their families. And yet, these lives go on. They go on as a struggle every single day.


It is essential that –

· Section 377 is duly read down in the Delhi High Court and this precedent replicated across the country.

· The government introduce specific legislation protecting queer people from discrimination on the basis of their gender and sexuality.

· Violence against LGBTI people by the police be addressed and severely reprehended.

· Discrimination and violence against LGBTI people in all spheres of life (family, workplace, educational institutions) be acknowledged and addressed.

· Positive efforts, such as the Aravani Welfare Board set up by the Tamil Nadu Government for the hijra community, are replicated in other parts of the country.

· All persons are able to exercise their right to live their lives with dignity and freedom, regardless of their gender and sexuality identities.

For more details, visit http://delhiqueerpride.blogspot.com


June 24, 2009

2008 roundup – part une

Filed under: birthday,blogmeets,nostalgia,personal,twitter,work — Twilight Fairy @ 2:13 am

I am back with a long awaited attempt at getting back to the “Drid Nishchaya” of being regular at the blog (though I am sufficiently active on the photoblog, the microblog and to some extent the Delhi Bloggers‘ Blog). Here’s a roundup of the salient features of the 2008 chapter of my life, most of which was intended to appear on this blog but did not turn up for various reasons.

The year 2008 started on quite a bad note. Right after the 12am gong struck 1st Jan 2008, and I was holidaying at Sonapani, I discovered a “virtual” can of worms in my online social circle and had to perform the virtual equivalent of chemotherapy on a virtual entity I had started. All that done, it was surely a relief. I was very glad and also pleasantly surprised to see the support this ‘act’ garnered for me. It was one of the times where one could clearly differentiate between friends and foes, commitment and shallow words, sincerity and selfish, plain greed. On the whole though it was unpleasant, it was also a great learning. Human nature has many a fascinating avenue to explore and observe. And realise.

On 13th Jan 2008, the Delhi Bloggers group celebrated its 4th anniversary in Blues, CP. We all had great fun. It was a simple fun affair. For a change we had no agenda, sponsors or planning. Just a night with online friends who have been together since 4 years and liked to be together.  The common thread tying them – Delhi & blogging.

In late february last year, 23rd Feb to be precise, we bade farewell to our dearest doggie, as he left for the doggie heaven above, after giving us a glorious 17 years & 2 months of his affectionate company. I had planned to write about it on the blog to express the pain and I even put some other posts on hold because of that. But I never could. The loss of a pet may not be understood by those who have never owned one. But believe me, it’s like the loss of any family member or rather that of a child. 17 is teenage in human years and abt a 120 in doggie years. My sister and I have spent the bigger part of our lives in his company than without it, so it’s a loss that is unforgettable for life alright. The pain of the separation apart, it was a most unfortunate time we had, while looking for a decent burial spot (crematoriums have been stopped by the govt). It would have been better if we had thought out the horrendous details earlier, even though painful. I continue to miss him every single moment that I breathe. God bless him for the unconditional love he gave us.

In early March, I organised Delhi’s first tweetup (Twitter meet) along with @mojosanjay. It was great fun and we had a huge attendance even though organised in a jiffy. There were out station members as well and I even shot a video of most members. Got to still work on that to share it :P. It was a meet in a cafe, we explained twitter to those who didnt know it and also explained some mashups to those who did.

In late March, I “aged” another year. The least said the better :).

In April, we helped organise Blogathon India and had a partner meet in Delhi for that. This meet was sponsored by Alootechie. It was a nice cosy affair at “The Attic” in CP – a place to fall in love with. The participation in blogathon was good and had a great potential if done regularly. The sponsorship was based on verbal commitment. It was just 4K to cover the rent & snacks charges. However, getting a reimbursement of that money probably cost me at least 1/4th the amount in just persuing them for it and took 5 months of continuous pressure. A harassing experience, but I made sure I at least got my money back. I am told (via other bloggers) that this isn’t a one off thing, it’s a consistent one with this organisation.

In April again, Dinesh Khanna (who I co-administer “Delhi Photographers” with) drew my attention to the fact that my picture was there all over in Canon’s brochures in every camera box! Well, it still is. And unfortunately there’s not much I can do about it. It had been clicked by photographer friend Sanjay when he & I were trying out our brand new Canon 400D’s and the various features of our new “toys”. This pic as it turned out, suited a particular contest of Canon very well. We discussed the pros/cons of participation & Sanjay decided to send it in hoping to win the first prize – a cool camera lense (which we were quite sure of winning given the quality of the picture demonstrating every aspect of a camera). Later he got a notification that his pic would be used for some Canon related stuff. No news about the competition. Till date. In return he got nothing but a silly camera manual. The modified picture that is there in every Canon Camera’s box now, is so botched up that it literally looks mutilated. The worst treatment to subject someone’s creation to. The contest fine print allows them to publish the picture, however the whole episode reeks of unethical practices on Canon’s part. If the picture was that good that it can go out as part of a brochure of every single Canon EOS series camera now (and has been so since past 1 year plus), then it definitely deserved first prize. What better certification was required than the very fact that Canon decided to save on agency costs & used a picture clicked by a Canon user! However we never heard anything from Canon till date. Bad Canon.

Soon in May, I got an article published in Hindustan Times. It was on blogging and the community of Delhi Bloggers that exists – their meets, the events, the fervour. Felt great :). I have had many interviews (print/visual/audio) taken earlier, but in terms of writing something (not creative work that incidentally got published too) specifically for publishing in a leading publication, this was a first.

In late May, I left my organisation of 8.5 years to join another for the kind of role I wanted. It was a moment I expected to be “impacting” me in a very large way. Surprisingly it didn’t. Not quite. A smooth transition emotionally I guess is due to the disillusionment of many years. It was a long journey with many nuggets worth sharing here. I got a short break of 3 weeks in between both jobs. I tried to get a longer one but the IT industry is just not kind to people who want to take a sabbatical.

Just after I left my prev orgn, 104.8 Meow FM interviewed me in their studio. I had a great time with Ginnie Mahajan who was the host of the show – Tu Tu Meow Meow. It was supposed to be a live chat show where callers call and asked me questions about blogging and then there were random songs that played as well. During the songs part I got to know Ginnie and during the chat part, the callers got to know me. There were some rather hilarious moments where I just could NOT control my laughter while we were live and Ginnie had a lot of fun at my expense in a LIVE show! My family, extended family, some friends & ex-colleagues were all tuned in. Couple of bloggers who knew me called in and some others called me after the show because they had happened to hear me on air! All in all it was a great experience. I had been interviewed by BBC radio in Apr 2006, but a live show in a studio is a different ball game altogether. I had asked a friend to record the show on my mp3 player so I have some sort of a recording but it has a lot of noise in various places. Unfortunately when Meow FM sent me a much needed recording of my show it turned out to be someone elses. Probably someone, somewhere else is laughing off at the chat show that we all are supposed to laugh at! I am yet to edit the recording I have and share it for your hilarious listening pleasure.

On June 7th, I happened to organise India’s first social media camp. Note – there may have been many blogcamps earlier, but there were no camps at all which catered to social media or the various commercial uses of it or social media marketing. I realised this when I tried planning for this particular camp. I could not find any precedent for any sort of guideline. Eventually I shortlisted some areas where social media is used in todays Web2.0 world and tried to invite speakers from that very domain to talk about how they used social media. In the end we had speakers from the Print media, Travel industry, Corporate blogging arena, Social media marketing, a leading newschannel, developers who create social networks, a humour blogger talking abt his social media experience, a blogger presenting a debatable topic – “protecting” social media, a session on our evergreen twitter, social media in the mobile network and a lawyer talking on the much needed legal aspect of social media and of course monetisation. It was a very interesting affair. Our prime sponsor was Indiatimes and we were also assisted by IBM, WordPress and Tyroo. The event was very well appreciated. We got great feedback and accolades. It could not have been possible without Sanjay and Garima. The perfect team to work with. Thanks Guys!

On 16th June, I joined my new organisation, with a new role – the kind that I wanted for long but could not get in the ex-orgn. Later, within 6 months I would get an award at excellence in work and I would wonder why I did not leave my ex-organisation earlier.

I’ll follow up the next 6 months (part deux) in a separate post. Since it’s already been 6 months into 2009 too, perhaps those 6 months (part trois) in another post as well :\.


May 21, 2009

Exclusive! Delhi Bloggers Bloc Presents DBM#30: Meetup with Shashi Tharoor

Filed under: DBM's,DesiPundit,personal,social,twitter — Twilight Fairy @ 10:46 am

Ahoy Bloggerati and Twitterati! Here’s an opportunity you can’t afford to miss.

Meet Shashi Tharoor, one of the most charismatic leaders we have in the new parliament in an exclusive informal Meetup with Delhi Bloggers Bloc.

As you know, Dr. Shashi Tharoor, has been recently elected as the Congress Member of Parliament, from Thiruvanathapuram, and much like us bloggers & social media enthusiasts, is himself an activist and excellent writer (award-winning author of eleven books).  He has put in a lifetime of work in the United Nations and was India’s candidate to succeed United Nations Secretary-General Kofi Annan in 2006, and finished a close second out of seven contenders. Dr. Tharoor was also  named a “Global Leader of Tomorrow” by the World Economic Forum in Davos, Switzerland. You can read more about him at his official website http://shashitharoor.in/

One of his recent tweets (@shashitharoor on Twitter) will give you an idea of how he has also adapted well to the 140 character space of Twitter:

“First day in Parliament. From the sublime (the historic Central Hall for the Cong legislators meeting) to the bureacratic (8 forms to fill)!”
AGENDA
Introduction to the meet
A few words by Dr. Tharoor on his impressions of Twitter and Social Media.
Q&A with Dr. Shashi Tharoor, Congress Member of Parliament, Thiruvanathapuram.
And if time permits, informal discussion on use of social media and twitter by policy makers.
Date: Thursday, 21st April, 2008
Time: 6:00 pm to 7 pm.
Venue: The Attic, 36, Regal Building (first floor), Connaught Place, New Delhi – 110001.
Tel : 2374 6050, 5150 3436
Map: http://bit.ly/DBM30
Directions:
Please note that this meet is contributory with 100/- as the contribution per person, which goes to contribute to venue charges and snacks. We have limited seats (60) at the venue, so participation will be on a first come first served basis ONLY. Please be on time. No gatecrashing. Timings are subject to slight variation on short notice subject to availability of Dr. Shashi Tharoor.

For any information contact:
Twilight Fairy at +919811511719
Sanjay Shrivastava at +919873707071
Follow @delhitweetup on Twitter for updates.
While you are at it, join our Facebook group or mailing list

The entrance to The Attic is on Parliament Street (Sansad Marg), on the left side, after Park Hotel. It is just above the erstwhile pub DV8 (now Sports Bar).

By Metro – get off at Rajiv Chowk ( Connaught Place ) station on Line 2 Central Secretariat to Vishwa Vidyalaya ( Delhi University )

Parking - In Palika Parking, Near Jantar Mantar or Hanuman mandir.


March 17, 2009

Gurgaon-Jaipur Women’s car rally on 21st!

Filed under: DesiPundit,gurgaon,sports,travel — Twilight Fairy @ 12:51 am

Someone put a pamphlet about a Women’s car rally under the wiper of my car. I was quite amused since I did not see it on any of the other cars parked near by! :) It sounds like quite a fun opportunity. Since this event has practically no web presence, I thought I would promote it on my own blog. So here goes!

“Any vehicle which has 4 wheels, an engine, a steering wheel and a lady behind it, can participate in the rally”

This event is being organised by an NGO called Uthaan in partnership with Ibis, Power Grid, Indian Oil, Radio Mirchi, Desert trails, Avenues travel services etc. The flag off is from Ibis Hotel, Gurgaon.

III GURGAON-JAIPUR WOMEN CAR RALLY
DATE of Event : 21st March 2009

Uthaan is conducting the IIIrd Women’s Car rally which is an annual National Event hosted in Gurgaon 3rd year in succession. They hold this event each year with a Social Theme to create awareness in Social segments through participation & involvement . They have got support of Bharat Petroleum Corporation, Indian Oil , Rajasthan Tourism, India Today group, NDTV, Radio Mirchi, Dainik Jagran, Times Of India & Hindustan Times & Limca Book of Records.

Why not join a NATIONAL RECORD CREATING EVENT !!

They have earlier created a record by Holding the women Car rally. It is listed in the LIMCA BOOK OF RECORDS as

LONGEST INTERSTATE WOMEN CAR RALLY OF INDIA.
( Page 476 Limca Book Of Records 2007 )

This year this event is being organized in a much bigger way from Gurgaon to Jaipur ( To create another NATIONAL RECORD ). Another FIRST in this Rally is that they’re encouraging participants to bring their Pets too.

In case you are interested you can register as an individual for 4000/- (all inclusive) [and for 6K as a corporate] for this rally. It is a fun rally, not meant to be a race. The Boarding, lodging & food for all participants will be arranged by the Organizers. The List of Number of Prizes will be given at the time of Registration. It will be a Time, Speed & Distance rally with point deduction on OVER SPEEDING. The maximum speed allowed is 75Kmph. Violation of Traffic Rules will be penalized by point deduction. A separate navigation chart with full rules will be given to participants after registration. Different events during the rally will be held & informed about beforehand to all participants. There will be a prize distribution event on 21st evening at Desert trails, Jaipur. Participants will be given lodging & breakfast at either Desert Trails or Hotel Amer View. You can get your family also along with you. They can pay directly to the hotels. You can register a navigator along with you. The navigator can be a man or a woman. However in case of a tie, the preference would be given to an all women team.

The proceeds from this event will go to an Animal rescue centre on NH-8. All interested people may contact the following:

Sanjay Kaushik
President
Uthaan
102, Sector 46
GURGAON
9811175332


March 16, 2009

Twitter Updates for 2009-03-16

Filed under: twitter — Twilight Fairy @ 11:30 am


February 15, 2009

Beware of Airtel’s lifetime free IPTV scheme for existing subscribers – all hogwash

Filed under: Customer grievances,delhi,DesiPundit,gurgaon,personal — Twilight Fairy @ 3:01 pm
Airtel has been tomtoming their supposedly lifetime free IPTV scheme to existing subscribers of broadband, showing no extra cost except for installation charges of 3999/-. Even after asking several times from their executives selling this scheme to people, they insisted that there’s no monthly rental, this is indeed lifetime free at no extra cost, except that of installation. I also doubly confirmed that my existing connection of 999/- would not have any disruption or hampering in service & no extra cost and was confirmed the same. However since nothing of this sort is on airtel’s site as of now, I was still sceptical.
Finally after much interrogation, I agreed to fill up the application provided they show me this scheme on paper and not expect me to fall for it over what they claimed on phone. I speak from experience. right from the time I wasnt even an Airtel customer but they damaged my property to install someone elses connection TO my own broadband connection. As expected, considering how botched up Airtel’s services are, their representative who was given some other address instead of mine to go to & some other timing as well, arrived 5hrs late at my place without any scheme in written. This after having given them my address at least 4 times. When the rep finally procured their brochure & showed it to me, I realised that my existing speed of 384 Kbps will be downgraded to 256Kpbs if I were to avail of this scheme. I talked to their customer care again. I was told there is not much difference between 384Kbps and 256 Kbps speeds anyway. When I asked them why they are charging me more in that case, for the higher speed, he had no answer. He also told me that to retain my existing speed of 384 Kbps, I would have to buy a top up plan of 400/- every month. So here it is – their hidden monthly rental! All this after having confirmed on phone that my existing broadband services will not suffer or be hampered!
The customer care guy started by saying that I must be paying this to my cable guy. That’s not even logical. I pay much lesser to the cable guy and might as well retain my existing broadband speed, without shelling out 4K for some installation! Nice way of taking services back from the customer and then charging them again calling it lifetime free!
Beware of schemes that insult the intelligence of the customer. Jaago Grahak Jaago. Do not fall for Airtel’s hogwash


2008 in one post

Filed under: personal — Twilight Fairy @ 2:43 pm

My blog has seen very less of action in the past one year (unlike my life). This could also be attributed to my prolific existence on flickr & twitter. However in the beginning of this year I did write down one post to make up for all that. It contained snippets of 2008 which happened, were blogworthy & never got mentioned on the blog. Sadly I am still mid way in that and that will just have to wait. Regular programming shall hopefully continue.

September 23, 2008

DBM#25- a meet for delhi bloggers and microbloggers – a roundup

Filed under: blogmeets,DBM's,delhi,social — Twilight Fairy @ 4:03 pm

 

On 20th, Delhi witnessed its second twitter meet. Unlike the previous twitter meet, which was held in a cafe, this meet was sponsored by Incube Business centre. The meet started at 5pm. I got there by about 5:20pm thanks to the traffic. There were already some twitter enthusiasts who had introduced themselves to each other. Kumar Rahul was fully prepared with a laptop, ready to just start. We had another round of introductions during which we noted down the twitter id’s or mail id’s (of those who were not on twitter). During the intro round, Gautam Ghosh walked in and I quickly put the onus of kickstarting a session, onto him. Gautam talked about what twitter really meant for him. Conversations are what matter – at the end of the day, whichever platform you are on.

This was followed by a talk on kwippy.com by co-founder – Mayank dhingra, who also got caught in the traffic and arrived midway Gautam’s session.

By the time this session ended, we had already overshot a lot of time and quickly rushed to the refreshment part of our agenda.

Some tasty grub later, we came back in, to discuss the TOI case of plagiarism that I had faced. I was also carrying the copy of What’s hot with the corrigendum in it. Everyone seemed amused by the whole sequence of events. This was followed by a talk on “Bill of rights” by Kumar Rahul. This is a collection of points he plans to take up with @scobleizer.

We followed this with another round of some rather tasty sandwiches, samosas, tea & coffee. Just before we all were leaving, someone suggested we click a group picture, so we did with about 1/4th of the participants. All pictures would be uploaded soon and a post shall be here to keep you all updated. Tune into the rss feed of this blog :).

There were about 40 participants, even though the confirmations were more than double. A lot of names may not have been noted down, so if your name is missing, please do drop in a comment. A list of attendees, in no particular order. Those not on twitter have had their mail id’s mentioned.

Twilight Fairy : @twilightfairy

Sanjay: @mojosanjay

Gautam: @gautamghosh

Kumar Rahul: @kumar_rahul

Vishal Singhal: @vishalsinghal

Ashutosh: @xyzashu

Divya: @dichakravarty (all the way from bangalore)

Sameer: @sameergupta

Mayank Gupta: @mayankgupta

Krisnair: @krisnair

Nikhil: freakynikh at gmail dot com

Amrita: kumar dot amrita at gmail dot com

Rajbir: @rajjo19

Nitin: @ndhawan

Niraj: imniraj at gmail dot com

Vidhi: @vidhithakur

Vimoh: @vimoh

Dipankar: @dipankarsarkar

Maitrayee: maitrayee.rcy at gmail dot com

Ketu Desai: swetaketu79 at gmail dot com

Aionava: myspeedpost at gmail dot com

Abhijit: @jeetblog

Abhishek: @abhishek

Arun: @simplyarun

Pankaj: @pjain

Rohit: rohit.sharma3 at wipro dot com

Gurudatt : @prolificd

Mayank Dhingra: @mayankdhingra

Arjun : @arjunghosh

Gayatri : @grath

Sanjay Jha

Manik

Monica : @jasuja

Check some of the tweets from that day. Here are the posts on this event written by Gautam, Mayank. If anyone else has written anything about the event, please leave a comment here and it will be added in the roundup.