Review : My Vistara Airlines & premium lounge experience


Vistara Airlines is a New Delhi-based joint venture between Tata Sons and Singapore Airlines. It marked its second anniversary of operations on 9 January 2017. However I had not used their services till date. Knowing the quality of Singapore airlines, which I consider the best in the world (out of all the ones I have tried), I really wanted to try out flying with Vistara Airlines. My expectations were based on whatever I had experienced with SIA. So when Vistara Airlines reached out to me for a women’s day extravaganza, It took me absolutely no time to get on board. Literally 😉

Vistara has recently launched flights to Amritsar and Leh. So on this women’s day, I was invited to join a group of excited women to try out the Delhi<->Amritsar sector, which included a 3D/2N all inclusive stay for all of us at a plush property (More about this property later). Some women from this group came on the inaugural flight from Bombay<->Amritsar (It’ll always be Bombay for me 🙂 ).

Checkin experience with Vistara airlines

So on 8th March, I reached the T3 terminal, Delhi to board my Vistara flight to Amritsar. I had already done the web checkin and chosen a window seat. So all I had to do was drop my baggage and collect boarding passes. The counter specifically meant for this was busy with one confused passenger. The normal checkin counters were fairly empty, so I got my boarding passes from one of them. The staff was smartly dressed, friendly and swift in their job. I proceeded from here to the Signature lounge of Vistara airlines.

Signature lounge of Vistara Airlines

The Vistara Signature lounge is the only lounge in India, that exists near the boarding gates at the airport, more specifically Vistara’s boarding gates. All others exist in the inner area. So it was a relief to know that one won’t have to trudge all the way to the gates after having a relaxing period. Entry to the lounge is complimentary for Vistara’s Business Class customers, Club Vistara Platinum and Gold members. . Premium Economy Class customers can also use the lounge by purchasing a lounge access pass for INR 1,000 only.

Vistara Signature lounge at T3, Delhi

Seating area at Vistara Signature Lounge

 

 

 

 

 

 

 

 

 

Facilities available at Signature lounge of Vistara Airlines

The signature lounge packs a lot of stuff into the limited space. This lounge has a dedicated business centre with seamless connectivity, including tele/fax and video conferencing, reserved meeting space, Exclusive VIP room, A ‘Do Not Disturb’ room, Reading zone for the bookworms, Buffet area, a Fancy shmancy bar, standing counters and of course a large seating area with storage and Laptop charging points/USB Ports at every seat! The charging capability is a boon for on the go travellers.

Standing counters

Reading area

Bar at Vistara Signature lounge

 

Mocktails at the bar

The bar at Vistara Signature lounge

Comfy seating

Individual seats with charging points & USB ports

Decor matching the brand

 

 

 

 

 

 

 

 

 

Meals at Signature Lounge of Vistara airlines

The meals are complimentary for all the guests who have access to the lounge. There is a lot of choice in the buffet. Ranging from quick bite that can be grabbed immediately to proper meal that can be had leisurely.  Both vegetarian & non-veg options are there. The meals are a mix of Indian and Continental cuisines.

Vistara also offers street food of India at the lounge, which is typically difficult to serve on  flights; this includes Bhel Puri and Golgappe. There are 4 cycles of the menu every day (Breakfast, High Tea, Lunch, Dinner) . They also have a snacks bar and well a “real bar” :). As of now, The liquor license is awaited and will be there soon. I quickly grabbed some Thai curry with rice before my flight was to depart.

The In flight experience

The flight was very comfortable. The economy class leg room was surprisingly a lot! It didn’t feel claustrophobic and my knees didn’t knock on the front seat. The seat was pretty comfortable without having to recline it. I didn’t have to hunch into a convex shape while getting into my seat because there was enough space between two rows. Usually with other airlines, one can simply not stand straight due to lack of space. Here are a few images that describe the experience.

 

Our cabin crew

Sharklets on the wings

Snack during the flight

In-flight magazine

Didn’t get to sit in them but Business class seats do look comfy!

Economy class seats have PRETTY good leg space!

Our cabin crew, pilots and some of my colleagues

 

 

 

 
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On the return flight, we were seated in Premium economy seats. The seats were of course very spacious. The service included a hot towel and a juice box apart from whatever is offered in the Economy class. The meal was same as that in Economy class because it was a very short duration flight (45 minutes). For other sectors meals are more pronounced.

Leg space in premium economy seats

Seats in Premium Economy easily span more than 1 windows

 

 

 

 

 

 

 

 

I sure look forward to flying Vistara again!

 

Tweet: Review of @airVistara Airlines & their signature lounge - via @twilightfairy #travel https://ctt.ec/68bfs+

 

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